Business automationfor Instagram, WhatsApp, Messenger, Email

Balawari is a business automation platform built on the official Meta platforms: an AI agent for WhatsApp, Instagram and Messenger, booking software for appointments and reservations, a social media publisher, and one customer list you can send marketing messages and emails to.

Yes. Everyone who messages you on WhatsApp, Instagram or Messenger is saved in one customer list. With Balawari Campaigns you tag them and send offers, reminders and updates as official WhatsApp template messages or email campaigns — opt-in only, with one-click unsubscribe — and see who opened and clicked.

Message us on WhatsApp or send us an email. We open your account, connect your channels with you and help you go live.

Yes. Balawari connects through the official WhatsApp Business Platform (Cloud API) and Meta’s Graph APIs for Instagram and Messenger — no unofficial tools that put your number at risk.

Yes. When Balawari AI Agent is connected to Balawari Booking, it checks live availability, confirms the booking and can send a payment link for the advance — all inside the chat.

No. The agent answers only from the services, prices, availability and documents you provide. If it is unsure, it hands the chat to your team instead of guessing.

Yes. Each product works on its own, and they work better together because they share one account and one business profile.

Clinics, salons, schools and colleges, academies, real estate, online stores, hotels, restaurants, banquet halls, rent-a-car and home services — any business that talks to customers on Meta channels.

Every business is isolated, access tokens are encrypted at rest, traffic is encrypted in transit, and staff only see the branches and data their role allows.