Clinics & Healthcare
An AI receptionist for your clinic — answering and booking 24/7
Patients message your clinic on WhatsApp, Instagram and Facebook at all hours asking about fees, timings, treatments and availability. Balawari answers instantly from your own information, books the appointment, and escalates anything urgent to your team.
Do you do teeth whitening and how much is it?
Yes! Professional whitening starts at PKR 15,000 and takes about an hour. Would you like to book? I can offer tomorrow 5:30 PM.
Perfect, book me in.
What goes wrong today
- Front desk is busy on calls, so DMs and WhatsApp messages go unanswered for hours.
- Patients ask the same questions — fees, timings, location, treatments — over and over.
- After-hours enquiries are lost overnight and patients book with another clinic.
- No clean record of who asked what, or which enquiries turned into appointments.
How Balawari fixes it
- Instant answers, day and nightReplies in seconds, 24/7, so no patient enquiry waits or goes cold.
- Answers only from your dataFees, services, doctors and timings come from your knowledge base — never invented.
- Books the appointmentCollects name, contact, service and preferred time, then captures a ready-to-confirm booking.
- Escalates the urgent onesSensitive or emergency messages are handed to your staff with full context.
Common questions
Something else on your mind? Ask us directly.
Can it book appointments for my clinic?
Yes. It collects the patient’s name, number, the service they want and a preferred time, then hands your team a ready-to-confirm appointment.
Will it give out wrong medical or price information?
No. It answers only from the fees, services and details you provide. If it isn’t sure, it offers to connect a staff member instead of guessing.
Can urgent cases reach a human?
Yes — sensitive or emergency messages are escalated to your staff immediately with the full conversation.
Other industries
- Salons, Spas & FitnessTurn DMs into bookings for your salon, spa or gym — automatically.
- Real EstateQualify buyers and renters and book viewings — straight from your ads.
- E-commerce & RetailAnswer product, price and order questions — and recover lost sales.
- Schools & CollegesHandle admissions, parent questions and school announcements automatically.
Ready to put your business on autopilot?
Send us a message on WhatsApp or email and we will set up your account with you.