Request deletion
To have your data deleted, choose either option:
- From your account: sign in and remove connected channels and social accounts, documents, conversations, contact lists and campaigns, or delete your business workspace.
- By email: send a request to ejazhussain1050@gmail.com with the subject “Data Deletion Request”, including the business name and the email or phone number associated with the data.
What gets deleted
- Connected-account tokens for WhatsApp, Instagram, Facebook, LinkedIn, X and YouTube.
- Conversations, messages, customers, leads and bookings associated with your business.
- Campaigns, their recipients and imported contact lists.
- Social posts and the media uploaded for them.
- Knowledge-base documents and their embeddings.
- Account and configuration data.
If you only want to stop receiving a business’s marketing, use the unsubscribe link in its email or reply STOP on WhatsApp. We keep a record of that opt-out, without the rest of your data, so that you are not contacted again.
Timeline
We process verified deletion requests within 30 days. Some records may be retained where required by law, then deleted on expiry of the legal retention period.
Meta / Facebook users
If you reached us through a Meta platform and want data obtained via that platform removed, use the email option above and mention the platform. We will confirm once deletion is complete.
Contact
Questions about deletion? Email ejazhussain1050@gmail.com.